Blog

The Dialect Moat Has Gone: What Regional Social Listening Platforms Have to Build Next

Crowd Analyzer, Lucidya, AIM and dima built a category on the claim that global tools cannot read Arabic dialects. Frontier models absorbed most of that capability, and the published accuracy figures do not survive contact with the open benchmarks. A look at what remains defensible, why fine-tuning is the next real differentiator, and what classification actually costs per million posts.

The Social Listening Comparison Problem: A Guide to Decoding Platform Terminology and Pricing

Social listening platforms use wildly different terminology and pricing models, making comparison nearly impossible. This guide decodes the industry jargon, reveals how pricing really works, and provides practical frameworks for identifying entry-level, mid-market, and enterprise tools.