Buzzmonitor
Brazilian listening, social care and publishing in one suite
Entry price
From R$1,790/month (floor published, tiers not broken out)
Typical annual
R$21,480/year at the published floor; higher plans undisclosed
Free trial
Demo on request — no self-serve trial advertised
Contract
Monthly billing quoted; term not published
About Buzzmonitor
Buzzmonitor is the software arm of Elife, and one of the few Latin American platforms that publishes any price at all — plans start at R$1,790 a month, though the vendor stops short of breaking out what each tier buys. The suite is deliberately broad rather than deep: listening, an inbox for social customer service, analytics, dashboards, scheduling, an AI layer and Buzzcreators for influencer work, all sold together. That makes it a natural fit for Brazilian brands and agencies that want monitoring and response in the same seat rather than buying a listening tool and a care tool separately. The site runs in Brazilian and European Portuguese, Spanish and English, with offices in Barueri and Porto. Casas Bahia, Havaianas, Sephora, Toyota and Rappi are among the logos on the front page. Worth knowing: Buzzmonitor and Elife are the same company.
Full specification
Pricing & Model
- Entry price
- From R$1,790/month (floor published, tiers not broken out)
- Median annual cost
- R$21,480/year at the published floor; higher plans undisclosed
- Pricing model
- Published starting price, then custom-scoped plans
- Free trial
- Demo on request — no self-serve trial advertised
- Contract required
- Monthly billing quoted; term not published
- Overage pricing
- Not published
Searches / Topics / Queries
- What they call it
- Monitoramentos / mentions
- Entry tier limit
- Scoped to the plan — not published
- Mid tier limit
- Scoped to the plan — not published
- Enterprise limit
- Scoped to the plan — not published
- Boolean support
- Yes — Boolean queries across monitored networks
Mentions / Results
- Counting method
- Mentions collected against configured monitorings
- Entry tier
- Not published
- Mid tier
- Not published
- Enterprise tier
- Not published
- Historical lookback
- Not published
Users & Seats
- Entry tier users
- Not published
- Mid tier users
- Not published
- Enterprise users
- Not published
- Extra seat cost
- Not published
Key Features
- Sentiment analysis
- Yes
- Emotion detection
- Not documented publicly
- Intent classification
- Not documented publicly
- Entity extraction
- Not documented publicly
- Image recognition
- Not documented publicly
- Webhooks
- Not documented publicly
- API access
- Yes — integrations documented
- Publishing tools
- Yes — Agendamento scheduling plus ad management
- News / media coverage
- Social-first; news coverage not a headline capability
- Language support
- Portuguese and Spanish strongest; broader coverage not specified
- Interface languages
- PT-BR, PT-PT, ES, EN
Best For
- Primary audience
- Brazilian and Iberian brands and agencies that want listening, social customer service and publishing from one supplier in Portuguese, and that can work with a starting price rather than a full rate card.
- Regional focus
- Brazil, Latin America and Portuguese-speaking Europe
Similar platforms
Other social listening & media monitoring tools, cheapest published price first.